Privacy Policy — Ubuntu Roots Coaching™

Last updated: September 2026

At Ubuntu Roots, we believe that true privacy protection flows from the principle of belonging — "I am because we are." Just as our Living Tree Model recognizes that roots, soil, trunk, and branches sustain one another, your trust and our commitment to ethical stewardship sustain this relationship. This policy reflects our dedication to honoring your dignity while we grow together.

This document applies to https://ubuntu-roots.com and our affiliated services. Ubuntu Roots Coaching™ is a proprietary methodology of Maturity.Coach; the entity responsible for your information (the "data controller") is Maturity.Coach, reachable at [email protected].

1. What we collect

Information you share directly

Contact information. When you reach out through our contact form or by email — for a partnership or research conversation, an institutional inquiry, or, where offered, to enroll in a program or subscribe to updates — we collect your name, email address, organization, and any details you voluntarily share.
Assessment responses. If you complete a leadership or growth assessment that we offer, your responses help us understand patterns and personalize support. Your individual data remains yours.
Communication records. Emails, messages, and feedback you share with our team are retained to serve our shared purpose and to honor our agreements with you.

Information collected automatically

Technical data. Browser type, device information, and pages visited help us keep the site secure and improve your experience — not to profile you.
Cookies. We use essential cookies to maintain session integrity and to operate the one-time-PIN access that protects the site. We do not use third-party advertising or tracking cookies. If we introduce optional analytics in future, it will be privacy-respecting and used only with your consent.

2. How we use your information

To serve your growth. Respond to your inquiries, deliver the sessions or resources you have requested, and support your development journey.
To strengthen our community. Understand how our content resonates so we can deepen what matters most to the leaders and institutions on this path.
To honor trust. Maintain records of our agreements and fulfill administrative and, where applicable, payment obligations.
To improve responsibly. Analyze aggregate patterns — never individual behavior — to enhance our offerings.

3. How we protect your data

Security measures

We implement industry-standard protections, including encrypted connections (HTTPS), reputable hosting, and restricted access controls. While no system is impenetrable, we commit to treating your data as we would want our own treated — with care, vigilance, and respect.

Access to protected areas

Access to gated content is controlled by a one-time PIN through a managed authentication service. We do not store raw passwords. Please keep any access code you receive confidential and let us know promptly of any unauthorized access.

4. Who we share your information with

We do not sell your data. Period. Sharing occurs only when necessary to serve you:

Service partners. Our hosting and content-delivery provider and email delivery service — and, where paid services are offered, a payment processor — each bound by confidentiality and data-processing obligations.
Legal requirements. If law compels disclosure, we notify you when permitted and share only what is required.
Your explicit permission. When you ask us to connect you with partners, collaborators, or referrals.

5. Your rights and choices

In the spirit of Ubuntu, you are not a passive subject — you are a co-steward of this relationship. Depending on your location, you have the right to:

Access a copy of the personal data we hold about you.
Correction of inaccurate or incomplete information.
Deletion ("the right to be forgotten"), subject to legitimate business or legal retention needs.
Restriction of how we process your information.
Objection to certain processing.
Data portability — your data in a machine-readable format to transfer elsewhere.
Withdraw consent to optional data collection at any time.
Complain to your local data protection authority if you believe your rights have not been honored.

To exercise these rights, contact us at [email protected]. We commit to responding within 30 days.

6. Children and vulnerable populations

Our services are designed for adults engaged in leadership development. We do not knowingly collect data from individuals under 18 years of age. If you become aware of such collection, please inform us immediately so we can take appropriate action.

7. International considerations

While Ubuntu is rooted in African philosophy, our digital presence spans borders, and your data may be processed on servers or content-delivery networks located in other countries. If you are in the European Economic Area, the United Kingdom, California, or another jurisdiction with robust privacy laws, you may have additional rights specific to your location, and we apply appropriate safeguards to any cross-border transfer. We honor those rights regardless of where our servers reside.

8. Changes to this policy

We may update this policy as our community evolves. Significant changes will be communicated clearly through email or a prominent website notice. Continued use after updates constitutes acceptance of the revised terms.

9. Contact us

If you have questions, concerns, or wish to report a privacy incident:

Ubuntu Roots Coaching™ — a proprietary methodology of Maturity.Coach
Email: [email protected]

A final word

This policy is more than legal compliance — it is a covenant. In a world where attention and data are extracted for profit, we choose differently. Your data belongs to you; we are its careful guardian while we grow together.

Umuntu ngumuntu ngabantu — a person is a person through other people.

This document is provided for informational purposes and does not constitute legal advice. Consult qualified counsel to ensure compliance with the regulations that apply to your organization and audiences.