Ubuntu Roots Coaching™

Terms of Use

A covenant of mutual stewardship.

Last updated: September 2026

Welcome to Ubuntu Roots (https://ubuntu-roots.com). By accessing this website or engaging with our services, you enter into an agreement grounded in mutual respect, shared responsibility, and the belief that we grow stronger together. This is not merely a legal document — it is a commitment to honoring the dignity of all participants in our community. Please read carefully; your continued use constitutes acceptance of these terms.

1. Scope of our relationship

What we offer

  • The framework. Ubuntu Roots Coaching™ — a relational, community-centered coaching framework, including the Living Tree Model and the five dimensions of relational leadership.
  • Content & resources. Articles, the Living Tree Model, the research and evaluation agenda, and educational materials on relational, community-centered coaching with cultural humility.
  • Engagement, where offered. Executive coaching, group facilitation, leadership assessments, workshops, and community or partnership opportunities — provided under separate engagement agreements where and when we make them available.

What we are not

Ubuntu Roots does not provide medical, psychological, legal, or financial advice. Our coaching focuses on professional leadership development — not clinical mental health support. If you require therapeutic care, we will help connect you to licensed professionals. The framework seeks rigorous assessment and independent validation before any efficacy claims are made.

2. Your commitments

In the spirit of Ubuntu — where each person's growth is tied to the collective — we ask that you uphold these standards:

Authentic participation

  • Provide truthful information when contacting us or enrolling in any program or service.
  • Engage with our team and peers respectfully, honoring diverse perspectives and lived experiences.
  • Use our services solely for legitimate, lawful purposes — not for harassment, discrimination, or the exploitation of others.

Access responsibility

  • Keep any access code or credentials for protected areas confidential.
  • Notify us promptly of any unauthorized access or security concern.
  • Keep your contact information current so we can honor our commitments to you.

Intellectual integrity

  • Do not reproduce, distribute, or sell our proprietary materials without written permission.
  • Attribute our work appropriately when sharing insights derived from our content.
  • Respect the intellectual labor embedded in our framework, materials, and methodology.

3. Intellectual property

What we own

The original content on this site — including text, graphics, logos, the articulation of our framework, diagrams, the Living Tree Model, and any recordings — is owned by Maturity.Coach or its contributors. These assets represent years of professional practice and research synthesis.

What we do not claim. Ubuntu Roots draws on Ubuntu philosophy, the Nguni proverb umuntu ngumuntu ngabantu, and wisdom traditions named throughout the site as inspiration, not ownership. We claim no ownership of those traditions, of the word "Ubuntu," or of the philosophy itself — only of our own particular expression, materials, and branding.

Licensed to you

You receive a limited, non-transferable license to:

  • View, download, and print materials for personal, non-commercial use.
  • Share content via direct links (not by reposting entire articles) with proper attribution.
  • Use any assessment results or coaching insights for your own development journey.

This license may be revoked if you violate these terms.

Trademarks

Ubuntu Roots Coaching™, the Living Tree Model, and associated branding are claimed as trademarks of Maturity.Coach. You may not use these marks without explicit authorization.

4. Service delivery & cancellation

The following apply where paid coaching or programs are offered and you enter a separate engagement agreement with us:

Sessions

  • Scheduling. Sessions are coordinated via our booking process or direct correspondence, with time zones clearly specified.
  • Cancellations. We ask for at least 24 hours' notice to reschedule. Cancellations within 24 hours may be charged at our discretion.
  • No-shows. Missed sessions without advance notice may be forfeited or charged, depending on your package terms.

Payment terms

  • Fees are due as specified in your engagement agreement or checkout process.
  • Refunds are considered case by case, honoring good-faith circumstances.
  • We may suspend access to paid content if payments are outstanding.

5. Confidentiality & boundaries

Coaching conversations

What occurs in any coaching session between you and your coach is confidential, except where:

  • You give explicit permission to share insights with stakeholders (for example, organizational sponsors).
  • We are legally required to disclose information (court orders, mandatory reporting obligations).
  • There is imminent risk of harm to yourself or others — in which case we prioritize safety over secrecy.

Third-party platforms

Coaching or meetings may occur via video, telephone, or other digital channels. Those platforms have their own privacy policies — please review them before sharing sensitive information.

6. Disclaimers

No guarantees

Leadership development is a partnership. While we commit to excellence, we cannot guarantee specific outcomes — your progress depends on your engagement, context, and willingness to embrace discomfort and growth.

As-is provision

Website content and resources are provided "as is" and "as available." We strive for accuracy but make no warranties about completeness, currency, or suitability for any particular purpose.

External links

We may link to third-party sites for your convenience. These links do not constitute endorsement, and we bear no responsibility for their content or practices.

7. Limitation of liability

To the maximum extent permitted by law:

  • Ubuntu Roots, Maturity.Coach, and their coaches, partners, and affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
  • Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.
  • We assume no responsibility for decisions you make based on our content, coaching, or recommendations.

This limitation does not waive rights that cannot be disclaimed under your local law.

8. Termination

By you

You may cease using our services at any time. If you have prepaid for any program, please contact us to discuss remaining sessions or refunds.

By us

We may suspend or terminate access if you:

  • Violate these terms repeatedly or egregiously.
  • Endanger others in our community through harassment, abuse, or misconduct.
  • Attempt to exploit technical vulnerabilities or misuse our systems.

We will provide notice when possible, unless doing so would compromise our ability to protect the community.

9. Dispute resolution

Conversation first

If a disagreement arises, we commit to seeking resolution through direct dialogue before escalating. Please reach out to [email protected] to begin a good-faith conversation.

Mediation & arbitration

If dialogue fails, we agree to pursue mediation before litigation. Should arbitration be necessary, it shall occur in the jurisdiction where the party responding to the claim is established, under the rules of a mediation/arbitration body agreed by both parties.

Governing law

These terms are governed by the laws of the jurisdiction in which the party responding to a claim is established, without regard to conflict-of-law principles.

10. Accessibility & inclusion

We strive to ensure our digital presence is accessible to people of all abilities. If you encounter barriers navigating this site or accessing our services, please let us know, and we will make reasonable accommodations to support your participation.

11. Changes to these terms

We may revise these terms as our community evolves. Material changes will be communicated via email or a prominent website notice. Continued use after revisions constitutes acceptance. You may review the current version anytime at https://ubuntu-roots.com/terms.

12. Contact us

Questions, concerns, or good-faith reports of violations?

Ubuntu Roots Coaching™ — a proprietary methodology of Maturity.Coach
Email: [email protected]

We commit to responding to inquiries within 30 days.

In closing: a shared journey

These terms exist not to constrain, but to clarify — a map that lets us walk forward with trust and intention. We believe that when boundaries are clear, creativity flourishes; when accountability is mutual, transformation becomes possible. Thank you for being part of this journey, and for embodying the spirit of belonging.

Umuntu ngumuntu ngabantu — a person is a person through other people.

This document is provided for informational purposes and does not constitute legal advice. Consult qualified counsel to ensure compliance with the laws and regulations that apply in your jurisdiction.